This Privacy Policy describes how Easy Move (“we”, “our”, or “us”) collects, uses, and protects personal data provided by users (“you”) when using our website: https://easy-move.co.uk.
1. Data Controller
The data controller responsible for your personal data is:
Easy Move
Email: info@easy-move.co.uk
We are committed to complying with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018.
2. What Personal Data We Collect
We collect personal data when you voluntarily submit it through our contact form, including:
- Full name
- Email address
- Phone number
- Information about your move (origin, destination, preferred date, additional details)
We do not collect sensitive personal data or data from children under the age of 16.
3. Purpose of Data Collection
Your personal data is collected and used for the following purposes:
- To respond to your enquiry
- To prepare and send a moving quote
- To provide our removal services
- To communicate with you regarding your request
4. Legal Basis for Processing
We process your personal data based on:
- Your consent – when you voluntarily fill out the contact form
- Our legitimate interest – in responding to customer enquiries and providing services
5. Data Sharing
We do not sell or rent your personal data.
We may share your data with trusted service providers, only when necessary, for example:
- IT or hosting providers ensuring the functionality of our website
- Legal or regulatory authorities if required by law
6. Third-Party Tools Used
We use the following third-party services that may collect anonymised data about your website usage:
- Google Analytics
- Google Tag Manager
- Google Ads
These tools may use cookies or similar technologies. Please refer to our [Cookie Policy] for more details.
7. International Data Transfers
As we operate in both the UK and the European Union, your data may be transferred across these jurisdictions. We ensure that all data transfers comply with applicable data protection laws.
8. Data Retention
We retain your data only for as long as necessary to fulfill the purposes outlined above, or as required by law. You can request the deletion of your data at any time.
9. Your Rights
Under the GDPR and UK GDPR, you have the right to:
- Access your data
- Correct inaccurate data
- Request data deletion
- Object to processing
- Withdraw consent at any time
To exercise any of these rights, please contact us at: info@easy-move.co.uk
10. Data Security
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.
11. Changes to this Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
